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Shipping & Returns

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

Mrs. Bones guarantees her products against any flaws in materials or workmanship. If you are not satisfied, please contact Mrs. Bones immediately. You may return your items within 7 days, unused, with the original hang tags still attached. Mrs. Bones will issue replacement or shop credit for returns. There will be a $10.00 exchange/return restocking fee if return is not due to Mrs. Bones’ error.


Mrs. Bones' products are not guaranteed against scratching, chewing, and excessive pulling. Dogs should never be tied out on Mrs. Bones collars.


We can ship to virtually any address in the world.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.